What is Propane?Propane is a hydrocarbon (C3H8) that is produced from both natural gas processing and crude oil refining. It is nontoxic and colorless. Propane is an approved, alternative clean fuel listed in the 1990 Clean Air Act as well as the National Energy Policy Act of 1992. Propane is used by more than 14 million families to fuel their furnaces, water heaters, outdoor grills, fire places, dryers and range tops. Propane is easy to transport and can be used in areas beyond the natural gas mains.Why Choose Propane?Propane heats comfortably and fuels most major home appliances from your water heater to your gas fireplace. It is an environmentally friendly, efficient, and economic alternative to costly oil or electric energy.Safety InformationIf you smell propane in your home, IMMEDIATELY evacuate everyone and your pets and then shut the tank off. The shut off valve is located under the hood of the tank. Then, immediately contact Western Propane Service by calling from a neighbor's home.All systems installed by Arrowhead Propane are pressure checked at the time of installation to assure that there are no leaks and that the pressure in the lines is at the optimal operating level for each appliance's operating level. If any lines are disconnected for any reason, a pressure check must be reapplied. Remember, if you are in doubt about anything regarding your propane gas system; please call us so we can insure the safety of you and your familySafety SituationThe propane in your gas system is stored under pressure. While it's stored, there's no problem. However, in the unlikely event your system develops a leak (which can be caused by physical damage or deterioration), it can become dangerous.Propane burns at an even rate when properly mixed with air, as in your stove or furnace. But, if a leak occurs, a flame or spark could ignite it. If that happens, it could cause a fire. Although such accidents are very rare, we want you to be aware of this possibility.Know Your Propane SystemYour propane system has four basic parts:1. A tank or cylinder, equipped with a main shutoff valve;2. One or more regulators, designed to maintain the proper pressure between the container and your appliance(s);3. Gas piping, to carry the propane to your appliance(s);4. Gas appliance(s).The tank or cylinder is where the propane is stored. It is equipped with a shutoff valve, which turns the gas "on" or "off". The regulator controls the gas pressure, while the gas piping carries the gas to your appliance(s). It is important for all family members to know the location of the main shutoff valve on your tank or cylinder. Remember its location and become familiar with how to shut it off in an emergency situation. How to Tell if There is a Leak1. By smell. A disagreeable odor is added to the propane so that you will be able to detect the smell easily in case a leak develops or an unlit burner is left on. 2. By electronic gas alarm. If used, the gas alarm supplements a person's ability to detect a gas leak and sounds a warning when it detects the presence of unburned propane. What to do if You Smell Gas or the Alarm SoundsNever just assume that the odor of gas is a sign that your tank is running low. If you smell gas in the house or if the gas alarm signals the presence of gas, IMMEDIATELY follow these suggestions: DO... - Extinguish all smoking materials and any other open flames or sources of ignition. - Get everyone outside and away from the building. - Shut off the gas supply at the tank. - Check the level of the propane in the tank. - Call Arrowhead Propane (505-327-7224 or 505-427-9249) from a neighbor's phone. - Stay outside and leave the gas off until the leak has been found and fixed. DO NOT...- Turn light switches, appliances or thermostats on or off, and do not use the telephone. - Light or try to re-light any appliance(s). Leave this job to us. - Re-enter the building, until the problem has been corrected. General Safety PrecautionsHere are some general safety procedures to follow when using your propane appliance(s): 1. Be alert for the odor of propane when around a gas appliance or container. 2. If you smell gas, do not try to light the appliance. Call your propane supplier. 3. Read and follow the operating and lighting instructions and warning labels provided by the appliance manufacturer. 4. The pilot has a safety device. If you have trouble keeping it lit, this device is warning you about a problem. Call us for assistance with this problem. 5. Never force any appliance control. If you cannot operate the knobs, switches or buttons by hand, replace the part. 6. Keep combustibles, such as curtains, paper, cleaning fluids, etc., away from any energy source, including gas and electric appliances where they may cause a fire. 7. Have a B/C rated fire extinguisher readily available. Be sure it is charged and that you and your family know how to use it. 8. Gas appliances, like humans, need oxygen (air) to function properly. 9. If you smell gas near your tank or cylinder, call us. 10. Use only listed propane appliances. Look for the seal from a nationally recognized independent testing laboratory. 11. Use gas grills outdoors only. Use or store propane cylinders outdoors only. If You Run Out of GasLetting your propane container run empty creates additional hazards. If you run out of gas and lose pressure in the system, a potentially hazardous condition can result. If you do run out of gas, follow these steps: 1. Turn off all control valves on all gas appliances. 2. Turn off the shutoff valve on the propane container(s). 3. Call us to arrange for delivery, and advise us you are out of gas. 4. Don't turn the gas back on yourself. Let us do it. When you schedule your fill, be sure it is for a time when you are at home, so we can relight and check your appliances and system to assure that they are operating properly and are leak free. 5. Immediately after your tank is refilled, have a service technician check to see that all safety controls are functioning properly and the piping system is leak free. If You Move or Change Gas AppliancesAlways call us when you need a gas appliance connected or disconnected. It is for your safety that the gas system remain in a safe condition at all times. Should the gas system develop a leak, a fire, or serious injury could result. Properly operated and maintained, your propane system and appliance(s) can provide you many years of clean-burning, safe, efficient service.