Propane Safety Tips
Key Safety Points
Proper Storage
Always store tanks upright in a ventilated outdoor area away from heat sources.
Leak Detection
Know the smell — propane has an added odorant. If detected, evacuate and call 911.
Safe Lighting
Follow appliance manufacturer instructions when lighting pilots or burners.
Emergency Shutoff
Know where your main shutoff valve is and how to operate it safely.
Recognizing a Propane Leak
Propane has a distinctive odor — often described as rotten eggs or a skunk-like smell — added specifically to help you detect leaks. If you suspect a leak, leave the area immediately.
Do not attempt to locate the source of a leak yourself. Our emergency response team is available 24/7.
Smell Gas? Act Fast.
Leave immediately. Do not use any switches or electronics. Call 911 from outside, then call our emergency line.
Emergency Line
(505) 371-2106Safety by Customer Type
Safety Tips for Homeowners
Your propane tank should be inspected annually by a certified technician. Keep the area around your tank clear of debris, and ensure proper ventilation for all indoor appliances.
- Test carbon monoxide detectors monthly
- Keep a 10-foot clearance around the tank
- Never run a gas appliance that has been submerged in water
- Know how to shut off your main valve
Commercial Safety Guidelines
Commercial operations require additional safety protocols. Regular staff training and maintenance schedules are essential for safe propane use in business environments.
- Ensure all employees know emergency procedures
- Post emergency contact numbers in visible locations
- Schedule regular maintenance for all propane equipment
- Keep clear pathways to emergency shutoff valves
Small Cylinder Safety
Small cylinders used for grills, heaters, and portable equipment require special handling. Always follow manufacturer guidelines and transport safely.
- Transport cylinders in an upright position in a well-ventilated area
- Never leave cylinders in a hot vehicle
- Store cylinders outdoors in a shaded area
- Check for leaks before connecting to equipment
Services
How We Keep You Safe
Every service we offer is built with safety as the first priority.
Annual Inspection
Schedule your system inspection today. Our certified team covers all connections, regulators, and appliances.
Emergency Response
24/7 emergency line for gas leaks, outages, and urgent service needs. Response within 60 minutes.
Automatic Delivery
Never run out again. Our degree-day monitoring predicts your usage and schedules delivery automatically.
Safety Certification
All technicians hold active CETP certifications and follow the latest NFPA 58 safety guidelines.
FAQs
Common Questions
Propane has a distinctive odor similar to rotten eggs or a skunk-like smell. This odorant is added specifically to help detect leaks. If you smell this odor, leave the area immediately and call 911 or our emergency line from a safe location.
We recommend annual inspections for residential systems and more frequent inspections for commercial operations. Our technicians perform a complimentary safety check with every delivery, but comprehensive system inspections should be scheduled at least once per year.
If your tank runs out, do not attempt to relight appliances yourself. Call us to schedule a delivery and re-lighting service. Running out of gas can allow air and moisture into the system, which requires a pressure test before relighting.
No. Propane tanks must be stored outdoors in a well-ventilated area. Never store propane tanks inside your home, garage, or basement as propane is heavier than air and can accumulate in low areas, creating a serious safety hazard.
Most residential tanks have a dial gauge on top showing the percentage of propane remaining (not gallons). The gauge typically shows 5% increments. We recommend calling for a refill when your tank reaches 20-30% to avoid running out during peak usage times.
Get in Touch
Have a Safety Question? Reach Out.
Our team is happy to answer any propane safety questions.
Ready to Schedule a Safety Inspection?
Our certified technicians are available across all service areas. Most inspections completed same week.